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© 2026 Bin Hamood Development. All rights reserved.Muscat · Sultanate of Oman
BHD R · EXCELLENCE

Badges and medals: measured, verifiable excellence

Every BHD R badge goes to a property, owner, tenant, staff member or contractor because their real data on the platform met a clear standard, never as a favour. It appears beside the name everywhere: property cards and pages, bookings, contracts, the address book and the team page, and updates the moment it is granted or withdrawn.

Al Waha ResidenceHow badges appear beside a property name
Types

Four kinds of recognition

Badge

Recognises one sustained strength: high ratings, on-time payment, fast maintenance. Usually automatic, and withdrawn if performance drops.

Shield

A higher honour combining several criteria over a longer period; proposed by the system, then approved by the owner or organization admin.

Certificate

An excellence certificate for a partner or contractor with a long record of quality, printable with a QR code for verification.

Medal

The highest honour: an exceptional achievement in a set period (such as employee of the month). Approved by hand and kept on record.

Levels

The colour shows how hard it is to earn

  1. Bronze
  2. Silver
  3. Gold
  4. Platinum
  5. Diamond

From bronze (a first mark of excellence) to diamond (the rarest). Within each type the higher level is shown first.

Rules

How awards are granted and withdrawn

Measured from real data

Every night the system measures ratings, occupancy, on-time payment and maintenance and task turnaround for every property and person.

Ways of granting

  • Automatic when criteria hold
  • Proposed, then approved
  • Granted by hand only

Sustain and validity

Some badges require performance to hold for a number of days first. Each has a validity period that renews while the standard holds, and is withdrawn if it slips.

A verifiable certificate

Every award has a serial (e.g. AWD-2026-000001) and a certificate with a QR code. People are shown by given name and initial to protect privacy.

Ranking

How we pick “The best on BHD R”

The homepage lists are computed automatically from the last 12 months of data and refresh about every 30 minutes, with no manual picks.

Fair to small numbers

A single five-star review cannot top the list: the average is weighted by how many ratings there are, staying near the overall mean until enough build up.

Real performance, not only stars

  • Properties: guest ratings, occupancy and maintenance speed.
  • Partners: on-time work, quality and cost.
  • Owners and managers: their buildings’ ratings, occupancy and verification.
  • Tenants: on-time payment and hosts’ ratings; anyone with legal cases or repeated arrears is excluded.

Badges give a small lift

Active badges and medals add up to 5% to the score, and verified accounts show their tick.

Privacy first

People appear by first name and initial only, an individual owner’s name shows only if they chose to show it, and only public listings appear.

Hall of honour

Top badges and medals awarded

Earned from measured performance: ratings, on-time payment, fast maintenance and delivery. Each award has a numbered certificate anyone can verify.

1 active awards held by 1 properties, people and businesses.

Catalogue

Core badges and their criteria

Every organization starts with these badges and can adjust their criteria or add its own.

Property badges

Top rated

Badge · Gold · Automatic when criteria hold

Keeps a rating of 4.5+ across at least five reviews.

  • Average rating (of 5) ≥ 4.5 / 5
  • Number of ratings ≥ 5

Full house

Badge · Silver · Automatic when criteria hold

90%+ occupancy held for two months.

  • Current occupancy ≥ 90%

Fast care

Badge · Silver · Automatic when criteria hold

Maintenance resolved within 3 days on average, at most one open ticket.

  • Average resolution time ≤ 3 days
  • Maintenance tickets resolved ≥ 3
  • Open maintenance tickets ≤ 1

Property excellence shield

Shield · Platinum · Proposed, then approved

4.7+ over 15 reviews and 85%+ occupancy for three months. Owner-approved.

  • Average rating (of 5) ≥ 4.7 / 5
  • Number of ratings ≥ 15
  • Current occupancy ≥ 85%

Owner badges

Trusted owner

Badge · Silver · Automatic when criteria hold

A verified account working with us for at least three months.

  • Verified account
  • Tenure ≥ 3 months

Responsive owner

Badge · Gold · Automatic when criteria hold

Maintenance on their properties resolved within 3 days on average.

  • Average resolution time ≤ 3 days
  • Maintenance tickets resolved ≥ 3
Verification

Verified accounts: the blue tick

The blue tick means the BHD team matched the account holder’s name with a valid official document. It is separate from badges: badges measure performance, verification confirms identity.

How it appears

  • Salim Al HinaiBeside the name
  • SOn the corner of the profile picture
  • Al Waha Real EstateA business verified by its registration
  • Salim Al Hinai
BHD R

Find a property that holds an excellence badge

Star portfolio

Badge · Gold · Automatic when criteria hold

Their properties average 4.5+ over ten reviews.

  • Average rating (of 5) ≥ 4.5 / 5
  • Number of ratings ≥ 10

Excellence partner certificate

Certificate · Platinum · Proposed, then approved

A year with us, 4.6+ rating and 85%+ occupancy for three months.

  • Tenure ≥ 12 months
  • Average rating (of 5) ≥ 4.6 / 5
  • Current occupancy ≥ 85%

Tenant badges

Punctual payer

Badge · Gold · Automatic when criteria hold

Pays 95% of invoices on time, nothing overdue.

  • On-time rate ≥ 95%
  • Invoices due in the period ≥ 6
  • Overdue invoices now ≤ 0

Ideal guest

Badge · Gold · Automatic when criteria hold

Hosts rate them 4.5+ after at least three stays.

  • Host rating (of 5) ≥ 4.5 / 5
  • Host ratings ≥ 3
  • Completed stays ≥ 3

Long-term tenant

Badge · Silver · Automatic when criteria hold

Two years of renting with nothing overdue.

  • Tenure ≥ 24 months
  • Active leases ≥ 1
  • Overdue invoices now ≤ 0

Clean record

Badge · Bronze · Automatic when criteria hold

Six months with no legal cases and nothing overdue.

  • Tenure ≥ 6 months
  • Legal cases against ≤ 0
  • Overdue invoices now ≤ 0

Ideal tenant shield

Shield · Platinum · Proposed, then approved

98% on time over 12 invoices and no cases for six months. Owner-approved.

  • On-time rate ≥ 98%
  • Invoices due in the period ≥ 12
  • Legal cases against ≤ 0

Staff badges

On time

Badge · Gold · Automatic when criteria hold

Completes 90% of tasks on time, at least ten tasks.

  • On-time rate ≥ 90%
  • Tasks completed ≥ 10

Zero backlog

Badge · Silver · Automatic when criteria hold

No overdue tasks for a full month.

  • Overdue tasks now ≤ 0
  • Tasks completed ≥ 5

Employee of the month

Medal · Gold · Proposed, then approved

30 tasks in a month at 95% on time. Owner-approved.

  • Tasks completed ≥ 30
  • On-time rate ≥ 95%

One year

Badge · Bronze · Automatic when criteria hold

A full year on the team.

  • Tenure ≥ 12 months

Worker badges

Reliable worker

Badge · Gold · Automatic when criteria hold

Completes 90% of jobs on schedule, at least five jobs.

  • On-time rate ≥ 90%
  • Jobs completed ≥ 5

Verified quality

Badge · Silver · Automatic when criteria hold

90% of jobs quality-verified after completion.

  • Jobs quality-verified ≥ 90%
  • Jobs completed ≥ 5

On budget

Badge · Silver · Automatic when criteria hold

95% of jobs within the approved cost.

  • Within approved cost ≥ 95%
  • Jobs completed ≥ 5

Master contractor certificate

Certificate · Platinum · Proposed, then approved

20 jobs at 95% on time and a 4.5+ rating. Owner-approved.

  • Jobs completed ≥ 20
  • On-time rate ≥ 95%
  • Vendor rating (of 5) ≥ 4.5 / 5
A verified account holding a badge

The tick shows in the address book, party pages, the team page and the host card on public property pages.

How to activate it

  1. Open “My account” and choose “Verify my account”, or “Verify business” for your organization.
  2. Attach an official document: civil ID, passport or residence card for people, commercial registration for businesses, and enter the name exactly as written.
  3. Choose a verification plan and settle its fee. Only the authorized verification team sees your documents.
  4. The team reviews the request and matches the name; once approved the tick appears at once until the verification expires, and can be renewed.

If the account name is changed so it no longer matches the document, the tick disappears until verification is redone.

Verify my account
Badge · GoldTop ratedKeeps a rating of 4.5+ across at least five reviews.Property: مبنى النورAbdul Hamid Al Rawahi · 14 Oct 2026AWD-2026-000001
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